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IPM Group message : We have always taken great pride in the level of customer service we provide to our clients and genuinely enjoy passing on to you our extensive knowledge and expertise on markets and macro economic developments, your feedback not only helps us keep our service up to the standards we adhere to, but helps new clients understand who we are.
Average 100%
(126 reviews)

Average Rating

  • 11-Mar-2022
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    Service rating : Seamless transactions, staff on the ground are very knowledgeable on the products and they do not do hard selling. Very professional and attentive customer service! Good place to get ur precious metals! would also like to personally thank Nurul who assisted me on all my purchases so far!<br />Product : Always keeping me updated on the current prices and good buys!
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  • 10-Mar-2022
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    After meticulous survey of the markets in Malaysia, Japan and Singapore. Undoubtedly, your company has the best customer service. Your website is informative and user friendly.
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  • 05-Mar-2022
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    PhillipaH from Australia
    Service rating : IPM provided a very professional service. They were fast and efficient, the paperwork was rapidly provided to support the transaction and the staff were very helpful and responsive. I can definitely recommend their services.<br />Product : great service and advice, thank you
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  • 27-Feb-2022
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    Service rating : Good service and advice. Helpful and user friendly team at Amoy Street. Can recommend<br />Product : They can keep the metal safe until I need to sell, helpful
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  • 23-Feb-2022
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    Ck
    Service rating : Superb customer service from Ryd and Nurul. They are very focus in serving buyer like me. Always able to answer my queries and to meet my requests in the process of buying the precious metals. Highly recommend to buy from IPM. I will definitely come back to buy from you guys again!! A++++<br />Product : One of the most beautiful coin I ever own. I'm sure it will appreciate in value in the future. Also want to thank Nurul and Ryd for their great efforts and customer service. I will definitely buy from them again! Tks guys!
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  • 22-Feb-2022
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    Retirees from Singapore
    Service rating : Indigo staff has been informative and educational in their approach. Excellent and professional service<br />Product : Comes with authenticated certicate
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  • 26-Jan-2022
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    Service rating : When you're buying coins, you just want it to work. And it did work. More unusually, as well automated e-mail confirmations, I also had interaction with a human being. Highly recommended.<br />Product : Nice coin, excellent condition.
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  • 21-Jan-2022
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    Jeremy Barnes from Singapore
    Service rating : I am very pleased I discovered Indigo whilst I was searching for a physical precious metal company which could offer transparent and competitive pricing for both buying and storing PMs. <br />From inception, their service has been exemplary - efficient, helpful and responsive. I would recommend Indigo without hesitation to anyone with an interest in physical metals.<br />Product : Product delivered to vaulted storage without issue.
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  • 18-Jan-2022
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    Huda
    Service rating : Friendly and knowledgeable staff who shares valuable information on precious metals and guided me through the purchasing process.<br />Product : Product is of high quality and good value.
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  • 21-Nov-2021
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    Jianming Lee
    Service rating : One of the most trusted bullion dealer in Singapore. Transacted a few time with IPM Group.<br /><br />David gave profound insight on precious metal market on LinkedIn. Follow him on LinkedIn to get his advise.<br /><br />And thanks Nurul and Ryed, they are very friendly and knowledgeable on precious metals. Do walk in to their showroom to get their opinions. I’m sure they are happy to assist you.<br />Product : Amazing details on the Queen's Beasts Coin
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  • 29-Oct-2021
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    Edward Ty
    IPM is very accommodating. Their live support makes everything so fast and convenient. They answered all my questions clearly. Will surely buy again and again from them.
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  • 26-Oct-2021
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    Rui Mendes
    Service rating : Giving attention to answer the client questions, rapidly and gentle, no matter how many questions, and deliver a very good service.<br />Product : Very good prices and fast deliver.
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  • 26-Oct-2021
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    Liam Kirby
    Service rating : Great products and customer service. They are prompt in their communication and also provide great advice.<br />Product : Who doesn't love a beautiful silver bar
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  • 25-Oct-2021
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    Aishath Muneez
    Service rating : The service rendered was excellent! I was served by Nurul. She had the patience to guide me along and also to start my first gram savings account.<br /><br />The gram savings is affordable you can start at any amount, its amazing how low you can actually start. I am glad i took my first step on starting this. I was sceptical at first but thanks to Nurul, she widen my knowledge on investing on precious metals.<br /><br />I would certainly and most definitely recommend to my family and friends!<br />Product : Definitely affordable! can't wait to put more in and make it grow!
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  • 13-Aug-2021
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    Service rating : I would recommend their services to my family and friends as their website was easy to use and convenient. This is my first investment with them and I look forward to many more!<br />Product : It is a good start for my investment journey.
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  • 10-Aug-2021
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    Service rating : ウェブサイトが分かりやすく、簡単に注文できるのが良い。<br /><br />マルチカレンシーアカウントにお金を預けることで、注文がスムーズにできるのが良い。<br /><br />マージンを明記しているのも良い。<br /><br />発送の素早さや対応の速さも良い。<br /><br />値段も安くて良い。<br />Product : 質の高いインゴット、重量感があり、輝いている。<br /><br />美しい。
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  • 04-Aug-2021
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    Ahmad Adil Irfan
    Service rating : As a new precious metal buyer, Faryd gave me a well explained tour of the various products available.<br />Product : Let platinum surpass gold.
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  • 04-Aug-2021
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    We are very happy with the services, starting to buy more from IPM
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  • 04-Aug-2021
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    Best prices in the market and seamless ordering process on website! Will definitely purchase again in the future
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  • 25-Jun-2021
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    Ann from Singapore
    Service rating : Nurul's attentive and helpful service is commendable. She would reply my WhatsApp messages promptly, sometimes beyond her official working hours. At the same time, she took pains to check out facts or consult her boss when necessary before committing to a reply - a service quality just as admirable.<br />Product : shipment and delivery did not take too long, generally in less than a week
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